NoA Connect is entering an exciting new phase in Sweden.

We are building a modern, full-funnel media offering that brings together senior strategic advisory, media, data and technology with the creative strength of NoA. Our ambition is to take a broader, channel-agnostic approach to media investment — focused on creating measurable business impact for our clients.

As part of The North Alliance, we work closely with some of the leading creative, digital, design and PR agencies in the Nordics. The ambition is simple: bring the right capabilities together around our clients and create work that has a real impact on their business.

We are now looking for a Head of Clients to help lead our client relationships and play a key role in building NoA Connect in Sweden.

About the role

As Head of Clients, you will take a leading role in building and developing our client relationships in the Swedish market, typically at Marketing Director and CMO level.

You will own the strategy, delivery, senior advisory and commercial development across a portfolio of clients. In practice, you are the person the client calls first, the person who makes sure what we are about to present is good enough, and the person who ensures that our work moves their business — not only their campaign metrics.

But this role goes beyond managing your own portfolio. As Head of Clients, you will also help define how we work with clients across NoA Connect Sweden: how we build relationships, how we identify opportunities, how we collaborate across disciplines and how we create long-term value for both our clients and the agency.

We are building and developing the agency, which means you will have real influence over how we work, how we grow and the high standards we set.

What you will be doing

• Client leadership. You build and own senior client relationships and become a trusted advisor. You understand how our clients make money, the challenges they face and what they need from us beyond their marketing plan. You create joint business plans with the clients and ensuring that the agreed KPIs are followed-up upon.

• Lead our client approach. You help shape how NoA Connect Sweden works with clients — from senior advisory and relationship management to ways of working, reporting and identifying opportunities for growth.

• The bridge between media and creative. You connect media architecture with creative thinking so they strengthen each other, working directly with strategists, creatives, designers and other specialists across NoA.

• Media advisory. You identify, scope and develop senior advisory opportunities, including annual planning, media strategy, media audits, creative evaluation and tender advisory.

• Media management. Together with our specialists, you oversee annual media strategy, channel planning, budget allocation, buying, campaign management and reporting across your portfolio.

• Effect and measurement. You lead senior conversations around what actually worked — including incrementality, marketing mix modelling and brand tracking — and translate insights into decisions clients can act on.

• Commercial ownership. You are accountable for growth and profitability across your client portfolio, including scoping, forecasting, pricing and delivery.

• Collaboration across NoA. You identify when clients would benefit from capabilities elsewhere in The North Alliance and bring the right people into the conversation at the right time.

• Communication. You create clarity for clients and colleagues, making sure everyone understands where things stand, what happens next and what success looks like.

What we are looking for

We are not expecting every box to be ticked. If you recognise yourself in most of this, we would like to hear from you.

• Around 7–10+ years of experience from a media agency or comparable environment, for example as Client Director, Business Director, senior Account Director or in a similar leadership role.

• You have significant experience owning senior client relationships, media strategy, planning and buying, as well as commercial responsibility for a portfolio of clients.

• You are comfortable advising senior marketers and CMOs and can present, challenge and defend a strategic recommendation.

• You understand clients' businesses beyond media and marketing and are genuinely interested in how they grow.

• You are comfortable discussing effectiveness and measurement — including incrementality, marketing mix modelling and brand tracking — and can make complex topics understandable and actionable.

• You have strong knowledge of the Swedish media landscape, including media owners, platforms and planning tools, and have built relevant relationships in the Swedish market.

• You enjoy working in an environment where everything is not already defined. You would rather help create the process than wait for someone else to do it.

• You are fluent in Swedish and English, both written and spoken.

Nice to have

• Experience selling and delivering strategic advisory projects, such as media audits, tender processes and annual planning.

• Experience leading or developing other client-facing colleagues.

• Experience working closely with creative teams or in an agency environment where media, creative and strategy work together.

• Practical experience using AI tools in planning, analysis, reporting or other parts of the media process. We are curious and pragmatic about how AI can improve the way we work.

What we offer

• A central role in building and developing NoA Connect from our Stockholm office.

• The opportunity to shape how we work with clients and what great client leadership looks like as the agency grows.

• A senior environment with experienced colleagues and significant room to influence the direction of the business.

• Direct access to the wider NoA family, bringing together leading creative, digital, design, media and PR capabilities across the Nordics.

• The opportunity to work closely with some of Sweden’s most ambitious brands and marketers.

• A collaborative culture where media, creativity, technology and business thinking are brought together rather than kept in separate silos.

How to apply

Send us your CV and a short note about why the role interests you.

We review applications continuously and will close the position once we have found the right person.